When you have first signed up for your subscription, your payment will be automatically accepted on the same day.
Scent Haven will ship you your very own Welcome pack from our fulfilment centre within 7-10 business days.
After Month 1:
At the start of the second month, as a recurring subscriber, you will receive your fragrance within 10 business days after your payment goes through. If your payment does not go through, another attempt will be made and your order will be sent out within 10 days according to when the payment was made.
Shipping and Tracking:
Once your order has been sent for shipping, you will receive a confirmation email with your order status and a tracking number so you can monitor the status of your delivery. Your order can be tracked through your Scent Haven account, click here for the tracking system.
Depending on the order, delivery time may vary as we are very meticulous, and we pride ourselves in the great number of cares give for our customers and their orders. Also, as fragrances are considered hazardous materials, shipping may be delayed.